After completing initial Hazardous Waste Operations and Emergency Response Standard training, under 49 CFR 172.700, refresher training is required every three years. In this course, you will review material classifications, hazard communication and requirements for loading and unloading, as well as any changes to DOT regulations. -áNote: Registrants must provide proof that they have successfully completed the 16-Hour DOT course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

Under the HAZWOPER regulation 29 CFR 1910.120, workers who have completed the 40-Hour Site Worker course must receive eight hours of refresher training every year. This course fulfills that requirement. Participants will review hazard analysis and recognition and be updated on new regulations. Note: Registrants must provide proof that they-áhave successfully completed the 40-Hour or 24-Hour site worker course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

The Vital Learning Essential Skills Of Leadership-átraining course is the preliminary step in developing-ásuccessful supervisors, team leaders and managers.-áEssential Skills Of LeadershipGäó training teaches managers and team leaders contemporary-átechniques for effective leadership, which improves-átheir performance and increases the productivity of-áboth the team and the organization.GÇó Resolving Conflicts GÇó Managing Complaints GÇó Supporting Change GÇó Developing Performance Goals and Standards GÇó Communicating Up GÇó Delegating-á

Successful completion of this course results in participants becoming OSHA-authorized trainers in OSHAGÇÖs Outreach Training Program for the Construction Industry. Authorized trainers can conduct both 10-hour and 30-hour construction industry classes that provide training to workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces along with information regarding workersGÇÖ rights, employer responsibilities, and how to file a workplace safety complaint. OSHA-authorized trainers are able to issue 10 and 30-hour course completion cards to participants. During the course, students will develop a presentation and teach an assigned OSHA Construction Industry Outreach topic, and successfully pass a written exam. Participants will be provided with a variety of training materials and resources.-á-áAuthorized OSHA Outreach trainers are required to attend Course #502 at least once every four years to maintain their trainer status.-á Prerequisites: -á- OSHA #510 Occupational Safety and Health Standards for the Construction Industry. (Please note, the 30-hour Construction OSHA outreach class is not considered equivalent to OSHA #510. Also, the 510 course must have been completed in the last 7 years. If you completed the course longer than 7 years ago, then you will need to retake it in order to qualify.) -á- Five (5) years of construction industry safety experience If you are registering for the OSHA #500 or 501 courses you must complete this form prior to the course date:-áPrerequisite Verification Form (Click Here) Instructor:-á Paul McCain Training Contact:-á Carol Jones, carol.jones@tennessee.edu

This three-day course is designed exclusively for current and future members of your internal auditing teams. Attendees of this course will learn to audit to the requirements of IATF 16949:2016 using process-based auditing techniques. Interactive workshops, simulated audits, tutorials and case studies are used to: develop practical audit skills, enhance evaluation and communication skills, refine reporting skills, and implement corrective action programs. This course uses ISO9001 and IATF 16949 as the reference standard for quality management system requirements for the design and development, production, and installation and service of automotive-related products. Additionally, this course includes specific communication on the relationship of core quality tools (FMEA, PPAP, MSA, APQP, SPC) to IATF 16949:2016. -á By attending this course, participants will gain an advanced understanding of customer-oriented processes (COPs), as well as customer-specific requirements defined by the OEM's. This course includes continuous assessment of attendee understanding. Special Note: This course meets all OEM Customer Specific requirements for Internal Auditor Training.

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the GÇ£building blocks of an effective quality management systemGÇ¥. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.-á They are the building blocks to effectively create and manage an organizationGÇÖs quality management system.-á Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection. Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP)The complexity of products and supply chains today present plenty of possibilities for failure, especially during product launch.-á APQP is a structured process aimed at ensuring customer satisfaction with new products or processes.-á The PPAP process defines the requirements for submittal for new products/processes or changes. This 1-day session gives an overview of the five phases of APQP and defines the process as it relates to your organization.-á The PPAP is the culmination of the APQP process.-á The process is defined through a detailed review of the PPAP process.

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the GÇ£building blocks of an effective quality management systemGÇ¥. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.-á They are the building blocks to effectively create and manage an organizationGÇÖs quality management system.-á Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection.Failure Modes Effect Analysis (FMEA) and Control Plan (CP) Failure Mode and Effect Analysis is a structured approach to identifying potential failures that may exist in the design of a process or product.-á The new risk-based thinking requirements of IATF 16949 and ISO 9001:2015 are driving a new closer look at FMEAs and their use.-á This process should be driven by a cross functional team as they review potential failures and the mitigation of activities taken to minimize risk. This 1-day session gives an overview of the history of FMEAs, their application, development and mistakes typically made when developing the FMEA.-á Individuals attending this session will gain the ability to return to their organization and review their FMEAs for opportunities and identify areas where failure modes and risk are not properly identified or mitigated.

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the GÇ£building blocks of an effective quality management systemGÇ¥. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.-á They are the building blocks to effectively create and manage an organizationGÇÖs quality management system.-á Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection.Measurement Systems Analysis (MSA) and Statistical Process Control (SPC) Decisions are made every-day based on the measurements taken by a measurement system.-á If the measuring process is changing over time, the ability to use the data gathered in making decisions is reduced.-á Measurement System Analysis is the process used to assess your measurement system to insure the data being used to make decisions is statistically sound and understood. This -+ day session is designed to understand the importance of MSA in in controlling and improving the production process and to have a basic understanding of the requirements of a measurement system analysis process.-á Stability, linearity, bias and GRR studies are included in this session. Statistical Process Control is about assessing variation in a process or product, collecting, analyzing data and making decisions to act based on the statistical data.-á SPC is one of the core tools utilized to help companies practice process control and continually reduce the variation of their processes. This -+ day session is designed to provide participants with a basic understanding of the importance of SPC in controlling and improving their processes/products.-á Topics covered include basic statistics, variation, process control, Common cause vs Special cause and the use of control charts.

The 8D Process is a problem-solving method for product and process improvement. It is structured into 8 steps (the DGÇÖs) and emphasizes team. Although the 8D process is often required in and was initially applied in the automotive and aerospace industries, itGÇÖs useful and relevant in any industry.-á Training on process for Problem Solving Tools ANPQP 8D requirements-á Review of three core tools used in root cause analysis [Fishbone (Ishikawa) Diagrams, Qualitative Fault Tree analysis, and 5 WhyGÇÖs]Initial approach to solving and attacking a problemReview of 8D and expectations for submittalAudit completed 8D concerns brought to class by studentsAssess the results of your companyGÇÖs past efforts in corrective actionIdentify opportunities for improvementRequirements: A completed customer-á8D or equivalent from a recent problem or issue is required for the class-áactivities

Successful completion of this course results in participants becoming OSHA-authorized trainers in OSHAGÇÖs Outreach Training Program. Authorized trainers can conduct both 10-hour and 30-hour general industry classes that provide training to workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces along with information regarding workersGÇÖ rights, employer responsibilities, and how to file a workplace safety complaint. OSHA-authorized trainers are able to issue 10 and 30-hour course completion cards to participants. During the course, students will develop a presentation and teach an assigned OSHA General Industry Outreach topic, and successfully pass a written exam. Participants will be provided with a variety of training materials and resources.-á-áAuthorized OSHA Outreach trainers are required to attend Course #503 at least once every four years to maintain their trainer status. Prerequisites: OSHA #511 Occupational Safety and Health Standards for General Industry. (Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Also, the 511 course must have been completed in the last 7 years. If you completed the course longer than 7 years ago, then you will need to retake it in order to qualify.) Five (5) years of general industry safety experience. A completed and signed Prerequisite Verification Form and a copy of the OSHA #511 certificate (standards course completed no longer than 7 years ago) must be emailed to Bryan Lane at bryan.lane@tennessee.edu in order to confirm eligibility for this class. If you have questions about your eligibility, please email Bryan. If you are registering for the OSHA #500 or 501 courses you must complete this form prior to the course date:-áPrerequisite Verification Form (Click Here) Instructor:-á Bryan Lane Training Contact:-á Carol Jones, carol.jones@tennessee.edu

Under the HAZWOPER regulation 29 CFR 1910.120, workers who have completed the 40-Hour Site Worker course must receive eight hours of refresher training every year. This course fulfills that requirement. Participants will review hazard analysis and recognition and be updated on new regulations. Note: Registrants must provide proof that they-áhave successfully completed the 40-Hour or 24-Hour site worker course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

The Tennessee Managing Economic Development Course focuses on building an effective economic development organization, as well as building interpersonal skills to better address economic development challenges and opportunities. Topics include measuring performance, communications strategies, leadership skills, navigating the political landscape, roles of key leaders and the generational divide. This class is one of a series of economic development courses, provided by the University of Tennessee Center for Industrial Services, designed to share best practices and trends with TennesseeGÇÖs economic development practitioners, community leaders, elected officials and private industry. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

After completing initial Hazardous Waste Operations and Emergency Response Standard training, under 49 CFR 172.700, refresher training is required every three years. In this course, you will review material classifications, hazard communication and requirements for loading and unloading, as well as any changes to DOT regulations. -áNote: Registrants must provide proof that they have successfully completed the 16-Hour DOT course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

This course covers and tests all the subjects needed to fulfill the U.S. Department of Transportation requirement 49 CFR 172.704(d)(5). Under DOT regulations, employees who impact the shipping and receiving of hazardous materials must be trained and tested, then certified by their employer.-áThis includes workers who prepare or sign hazardous materials/waste manifests, workers who prepare hazardous-ámaterials for shipment off-site and hazardous waste generators. -á

Under the HAZWOPER regulation 29 CFR 1910.120, workers who have completed the 40-Hour Site Worker course must receive eight hours of refresher training every year. This course fulfills that requirement. Participants will review hazard analysis and recognition and be updated on new regulations. Note: Registrants must provide proof that they-áhave successfully completed the 40-Hour or 24-Hour site worker course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

After completing initial Hazardous Waste Operations and Emergency Response Standard training, under 49 CFR 172.700, refresher training is required every three years. In this course, you will review material classifications, hazard communication and requirements for loading and unloading, as well as any changes to DOT regulations. -áNote: Registrants must provide proof that they have successfully completed the 16-Hour DOT course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

This course covers and tests all the subjects needed to fulfill the U.S. Department of Transportation requirement 49 CFR 172.704(d)(5). Under DOT regulations, employees who impact the shipping and receiving of hazardous materials must be trained and tested, then certified by their employer.-áThis includes workers who prepare or sign hazardous materials/waste manifests, workers who prepare hazardous-ámaterials for shipment off-site and hazardous waste generators. -á