Training Calendar

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- The Optimized People Development System

A healthy, engaging workplace is more important than ever before. Such a culture holds the promise of a stable working environment and an atmosphere where people can grow as the organization grows. UT Center for Industrial Services (UT CIS) is committed to helping organizations utilize a holistic approach to improve the systems that empower such a culture. The Optimized People Development System (PDS) promotes a systems-thinking approach that helps organizations assess and improve the processes they use to find, train, and retain people. A PDS consists of five functional areas – training, recruiting, onboarding, retention, and performance management. The challenge is to operate a reliable PDS that provides the organization with a competitive advantage in a volatile labor market. Course value:  $150.00.Training Contact: CIS Admin-Support   cis.support@tennessee.edu 

Dyersburg: American Job Center, 313 West Cedar Street, Dyersburg, TN 38024
- OSHA 511 Occupational Safety and Health Standards for General Industry

This course covers OSHA policies, procedures, and standards, as well as general industry safety and health principles. A copy of the 29 CFR 1910 General Industry Standards is included with the registration fee. Participants must successfully pass a written exam at the end of the course. For those interested in becoming authorized to teach OSHA 10-hour and 30-hour General Industry classes, the OSHA #511 course meets one of two prerequisites for the OSHA #501 Trainer Course for General Industry. Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Instructor:  Bryan Lane Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Memphis: Chamber Of Commerce, 2969 Elmore Park Road, Bartlett, TN 38134
- IATF 16949:2016 Internal Auditor Training

This three-day course is designed exclusively for current and future members of your internal auditing teams. Attendees of this course will learn to audit to the requirements of IATF 16949:2016 using process-based auditing techniques. Interactive workshops, simulated audits, tutorials and case studies are used to: develop practical audit skills, enhance evaluation and communication skills, refine reporting skills, and implement corrective action programs. This course uses ISO9001 and IATF 16949 as the reference standard for quality management system requirements for the design and development, production, and installation and service of automotive-related products. Additionally, this course includes specific communication on the relationship of core quality tools (FMEA, PPAP, MSA, APQP, SPC) to IATF 16949:2016.   By attending this course, participants will gain an advanced understanding of customer-oriented processes (COPs), as well as customer-specific requirements defined by the OEM's. This course includes continuous assessment of attendee understanding. Special Note: This course meets all OEM Customer Specific requirements for Internal Auditor Training.Training Contact: CIS Admin-Support   cis.support@tennessee.edu

ONLINE: Zoom (Link to be provided week prior to start date)
- AI and Cybersecurity: What You Need To Know

The implications of Artificial Intelligence (AI) can sometimes be misunderstood. However, AI has the potential to significantly impact our economy. Economic developers need to understand AI’s true capabilities and how it can benefit their communities. In this TCED elective course, attendees will learn from experts about AI's transformative potential on productivity, innovation and economic growth. We’ll also address common concerns surrounding AI and provide a roadmap for integrating it effectively and responsibly.    Additionally, participants will gain insights into cybersecurity and receive updates on the latest cybercrime threats. This includes learning how to protect yourself and your community from these threats on both personal and organizational levels.Training Contact: CIS Admin-Support   cis.support@tennessee.edu

ONLINE: Zoom (Link to be provided week prior to start date)
- OSHA 511 Occupational Safety and Health Standards for General Industry

This course covers OSHA policies, procedures, and standards, as well as general industry safety and health principles. A copy of the 29 CFR 1910 General Industry Standards is included with the registration fee. Participants must successfully pass a written exam at the end of the course. For those interested in becoming authorized to teach OSHA 10-hour and 30-hour General Industry classes, the OSHA #511 course meets one of two prerequisites for the OSHA #501 Trainer Course for General Industry. Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Instructor:  Bryan Lane Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Knoxville: UT RMC, 600 Henley Street, Knoxville, TN 37902 (Room B067B)
- ISO 9001:2015 Internal Auditor Training

Our Internal Auditor Training is an in-depth and interactive course for those currently involved with quality auditing and for new internal auditors who wish to become proficient using this standard. Internal auditing is among the most important steps on the road to achieving, maintaining and improving your quality system. Who Should Attend:  Those responsible for conducting or participating in internal audits for ISO 9001:2015; those who must perform audits to ISO 9001:2015. Any employees or associates acting as an internal audit team member, Quality Assurance Managers, Quality Assurance professionals, ISO Project Managers, ISO Project Team Members or anyone desiring an understanding of the ISO 9001:2015 Audit Process.9001:2015 implementation projectTraining Contact: CIS Admin-Support   cis.support@tennessee.edu

Lewisburg: Columbia State Community College, 980 South Ellington Parkway, Lewisburg, TN 37091
- TN Entrepreneurship and Small Business Development Course

Promoting entrepreneurship and small business development is a growing strategy for job creation and economic development in Tennessee communities The Tennessee Entrepreneurship and Small Business Development Course is designed to help economic development practitioners, government leaders, and others interested in economic development at state, regional, and local levels understand the economic impact of small businesses on local and regional economies, identify needs of entrepreneurs and small businesses and available resources to assist them, and develop effective networks and strategies to support entrepreneurship and small business development. (10 credit hours) Register early!  Early bird pricing available through July 30, 2024. Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Chattanooga: Marriott Downtown, 2 Carter Plaza, Chattanooga, TN 37402
- OSHA 502 Update for Construction Industry Outreach Trainers

This course provides an update for currently authorized OSHA Construction Industry Outreach Trainers on topics such as OSHA construction industry standards, policies and regulations. Construction industry outreach trainers are required to attend this course once every four years to maintain trainer status. Participants will be provided with a variety of training materials and resources. Prerequisites: Trainers must submit a copy of their current trainer card via email to Bryan Lane at bryan.lane@tennessee.edu in order to confirm eligibility for this class. As of January 1, 2019, OSHA has eliminated the 90-day grace period after the expiration of the trainer card. Trainers must renew before their expiration date in order to take the OSHA #502 Update Class. After their expiration date, trainers must re-take the OSHA #500 Trainer Course. Previously-authorized OSHA Outreach Trainers for the Construction Industry whose status has expired must now submit the same prerequisites as participants who want to become a new trainer to renew in the OSHA #500. Please note, after the expiration date on the trainer card, instructors are no longer authorized to conduct 10-hour or 30-hour classes and will not be able to request student completion cards. NOTE: Authorized OSHA Outreach trainers are required to attend this course once every four years to maintain their trainer status.   Instructor:  Paul McCain Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 118
- 40-Hour HAZWOPER, Hazardous Waste Site Worker

During a full week of lectures, exercises, and hands-on demonstrations, learn about hazard recognition, personal protective equipment, and monitoring, as well as rights and responsibilities under the Occupational Safety and Health Administration. Above all, learn how to work safely around hazardous materials and wastes. This course meets the training requirements of the Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) regulation, 29 CFR 1910.120(e)(3)(i). All students participate in “full dress-out" exercises using personal protective equipment. Students must complete the medical evaluation form and bring it to class. Government employees may be eligible for a discounted course rate.   Training Contact:  CIS Admin-Support, cis.support@tennessee.edu   

Knoxville: UT Conference Center, 600 Henley Street, Knoxville, TN 37902, Ste. 400
- OSHA 510 Occupational Safety and Health Standards for Construction

This course covers OSHA policies, procedures, and standards, as well as construction industry safety and health principles. A copy of the 29 CFR 1926 Construction Industry Standards is included with the registration fee. Participants must successfully pass a written exam at the end of the course. For those interested in becoming authorized to teach OSHA 10-hour and 30-hour construction classes, the OSHA #510 course meets one of two prerequisites for the OSHA #500 Trainer Course for the Construction Industry. Please note, the 30-hour Construction Industry OSHA outreach class is not considered equivalent to OSHA #510. Instructor:  Paul McCain Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 118
- OSHA 501 Trainer Course in OSHA Standards for General Industry

Successful completion of this course results in participants becoming OSHA-authorized trainers in OSHA’s Outreach Training Program. Authorized trainers can conduct both 10-hour and 30-hour general industry classes that provide training to workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces along with information regarding workers’ rights, employer responsibilities, and how to file a workplace safety complaint. OSHA-authorized trainers are able to issue 10 and 30-hour course completion cards to participants. During the course, students will develop a presentation and teach an assigned OSHA General Industry Outreach topic, and successfully pass a written exam. Participants will be provided with a variety of training materials and resources.  Authorized OSHA Outreach trainers are required to attend Course #503 at least once every four years to maintain their trainer status. Prerequisites: OSHA #511 Occupational Safety and Health Standards for General Industry. (Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Also, the 511 course must have been completed in the last 7 years. If you completed the course longer than 7 years ago, then you will need to retake it in order to qualify.) Five (5) years of general industry safety experience. A completed and signed Prerequisite Verification Form and a copy of the OSHA #511 certificate (standards course completed no longer than 7 years ago) must be emailed to Bryan Lane at bryan.lane@tennessee.edu in order to confirm eligibility for this class. If you have questions about your eligibility, please email Bryan. If you are registering for the OSHA #500 or 501 courses you must complete this form prior to the course date: Prerequisite Verification Form (Click Here) Instructor:  Bryan Lane Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Memphis: Chamber Of Commerce, 2969 Elmore Park Road, Bartlett, TN 38134
- Vital Leadership 1

The Vital Learning Essential Skills Of Leadership training course is the preliminary step in developing successful supervisors, team leaders and managers. Essential Skills Of Leadership™ training teaches managers and team leaders contemporary techniques for effective leadership, which improves their performance and increases the productivity of both the team and the organization. Vital Leadership 1 consists of the following: • Essential Skills of Leadership • Essential Skills of Communicating • Coaching Job Skills • Improving Work Habits • Effective Discipline • Providing Performance Feedback

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 102
- 8-Hour HAZWOPER Refresher

Under the HAZWOPER regulation 29 CFR 1910.120, workers who have completed the 40-Hour Site Worker course must receive eight hours of refresher training every year. This course fulfills that requirement. Participants will review hazard analysis and recognition and be updated on new regulations. Note: Registrants must provide proof that they have successfully completed the 40-Hour or 24-Hour site worker course. Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 102
- OSHA 500 Trainer Course in OSHA Standards for Construction

Successful completion of this course results in participants becoming OSHA-authorized trainers in OSHA’s Outreach Training Program for the Construction Industry. Authorized trainers can conduct both 10-hour and 30-hour construction industry classes that provide training to workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces along with information regarding workers’ rights, employer responsibilities, and how to file a workplace safety complaint. OSHA-authorized trainers are able to issue 10 and 30-hour course completion cards to participants. During the course, students will develop a presentation and teach an assigned OSHA Construction Industry Outreach topic, and successfully pass a written exam. Participants will be provided with a variety of training materials and resources.  Authorized OSHA Outreach trainers are required to attend Course #502 at least once every four years to maintain their trainer status.  Prerequisites:  - OSHA #510 Occupational Safety and Health Standards for the Construction Industry. (Please note, the 30-hour Construction OSHA outreach class is not considered equivalent to OSHA #510. Also, the 510 course must have been completed in the last 7 years. If you completed the course longer than 7 years ago, then you will need to retake it in order to qualify.)  - Five (5) years of construction industry safety experience If you are registering for the OSHA #500 or 501 courses you must complete this form prior to the course date: Prerequisite Verification Form (Click Here) Instructor:  Paul McCain Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 118
- Vital Leadership 1

The Vital Learning Essential Skills Of Leadership training course is the preliminary step in developing successful supervisors, team leaders and managers. Essential Skills Of Leadership™ training teaches managers and team leaders contemporary techniques for effective leadership, which improves their performance and increases the productivity of both the team and the organization. Vital Leadership 1 consists of the following: • Essential Skills of Leadership • Essential Skills of Communicating • Coaching Job Skills • Improving Work Habits • Effective Discipline • Providing Performance Feedback

Tullahoma: UT Space Institute - Jacob's Conference (Room H-111)
- The Art of Effective Economic Development Facilitation

Are you looking to strengthen your facilitation skills and effectiveness in leading essential activities in economic development? These include managing community and stakeholder meetings, driving collaborative initiatives and advancing economic development projects. This TCED elective course is specifically designed for economic development practitioners to help develop these skills. Participants will learn how to navigate complex situations, foster meaningful discussions and achieve mutually beneficial outcomes.

Nashville: IPS Training Facility, 193 Polk Avenue, Nashville, TN 37210 (Ste D - Training Room 3 & 4)
- Vital Leadership 2

The Vital Learning Essential Skills Of Leadership training course is the preliminary step in developing successful supervisors, team leaders and managers. Essential Skills Of Leadership™ training teaches managers and team leaders contemporary techniques for effective leadership, which improves their performance and increases the productivity of both the team and the organization.• Resolving Conflicts • Managing Complaints • Supporting Change • Developing Performance Goals and Standards • Communicating Up • Delegating 

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 102
- Problem Solving & 8D

The 8D Process is a problem-solving method for product and process improvement. It is structured into 8 steps (the D’s) and emphasizes team. Although the 8D process is often required in and was initially applied in the automotive and aerospace industries, it’s useful and relevant in any industry.  Training on process for Problem Solving Tools ANPQP 8D requirements  Review of three core tools used in root cause analysis [Fishbone (Ishikawa) Diagrams, Qualitative Fault Tree analysis, and 5 Why’s]Initial approach to solving and attacking a problemReview of 8D and expectations for submittalAudit completed 8D concerns brought to class by studentsAssess the results of your company’s past efforts in corrective actionIdentify opportunities for improvementRequirements: A completed customer 8D or equivalent from a recent problem or issue is required for the class activitiesTraining Contact: CIS Admin-Support   cis.support@tennessee.edu

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 118
- Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP)

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the “building blocks of an effective quality management system”. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.  They are the building blocks to effectively create and manage an organization’s quality management system.  Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection. Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP)The complexity of products and supply chains today present plenty of possibilities for failure, especially during product launch.  APQP is a structured process aimed at ensuring customer satisfaction with new products or processes.  The PPAP process defines the requirements for submittal for new products/processes or changes. This 1-day session gives an overview of the five phases of APQP and defines the process as it relates to your organization.  The PPAP is the culmination of the APQP process.  The process is defined through a detailed review of the PPAP process.Training Contact: CIS Admin-Support   cis.support@tennessee.edu

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 118
- Failure Modes Effect Analysis (FMEA) and Control Plan (CP)

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the “building blocks of an effective quality management system”. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.  They are the building blocks to effectively create and manage an organization’s quality management system.  Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection.Failure Modes Effect Analysis (FMEA) and Control Plan (CP) Failure Mode and Effect Analysis is a structured approach to identifying potential failures that may exist in the design of a process or product.  The new risk-based thinking requirements of IATF 16949 and ISO 9001:2015 are driving a new closer look at FMEAs and their use.  This process should be driven by a cross functional team as they review potential failures and the mitigation of activities taken to minimize risk. This 1-day session gives an overview of the history of FMEAs, their application, development and mistakes typically made when developing the FMEA.  Individuals attending this session will gain the ability to return to their organization and review their FMEAs for opportunities and identify areas where failure modes and risk are not properly identified or mitigated.Training Contact: CIS Admin-Support   cis.support@tennessee.edu

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 118
- Measurement Systems Analysis (MSA) and Statistical Process Control (SPC)

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the “building blocks of an effective quality management system”. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.  They are the building blocks to effectively create and manage an organization’s quality management system.  Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection.Measurement Systems Analysis (MSA) and Statistical Process Control (SPC) Decisions are made every-day based on the measurements taken by a measurement system.  If the measuring process is changing over time, the ability to use the data gathered in making decisions is reduced.  Measurement System Analysis is the process used to assess your measurement system to insure the data being used to make decisions is statistically sound and understood. This ½ day session is designed to understand the importance of MSA in in controlling and improving the production process and to have a basic understanding of the requirements of a measurement system analysis process.  Stability, linearity, bias and GRR studies are included in this session. Statistical Process Control is about assessing variation in a process or product, collecting, analyzing data and making decisions to act based on the statistical data.  SPC is one of the core tools utilized to help companies practice process control and continually reduce the variation of their processes. This ½ day session is designed to provide participants with a basic understanding of the importance of SPC in controlling and improving their processes/products.  Topics covered include basic statistics, variation, process control, Common cause vs Special cause and the use of control charts.Training Contact: CIS Admin-Support   cis.support@tennessee.edu

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 118
- OSHA 501 Trainer Course in OSHA Standards for General Industry

Successful completion of this course results in participants becoming OSHA-authorized trainers in OSHA’s Outreach Training Program. Authorized trainers can conduct both 10-hour and 30-hour general industry classes that provide training to workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces along with information regarding workers’ rights, employer responsibilities, and how to file a workplace safety complaint. OSHA-authorized trainers are able to issue 10 and 30-hour course completion cards to participants. During the course, students will develop a presentation and teach an assigned OSHA General Industry Outreach topic, and successfully pass a written exam. Participants will be provided with a variety of training materials and resources.  Authorized OSHA Outreach trainers are required to attend Course #503 at least once every four years to maintain their trainer status. Prerequisites: OSHA #511 Occupational Safety and Health Standards for General Industry. (Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Also, the 511 course must have been completed in the last 7 years. If you completed the course longer than 7 years ago, then you will need to retake it in order to qualify.) Five (5) years of general industry safety experience. A completed and signed Prerequisite Verification Form and a copy of the OSHA #511 certificate (standards course completed no longer than 7 years ago) must be emailed to Bryan Lane at bryan.lane@tennessee.edu in order to confirm eligibility for this class. If you have questions about your eligibility, please email Bryan. If you are registering for the OSHA #500 or 501 courses you must complete this form prior to the course date: Prerequisite Verification Form (Click Here) Instructor:  Bryan Lane Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Knoxville: IPS, 1610 University Avenue, Knoxville, TN 37921 - Room: 118
- Vital Leadership 2

The Vital Learning Essential Skills Of Leadership training course is the preliminary step in developing successful supervisors, team leaders and managers. Essential Skills Of Leadership™ training teaches managers and team leaders contemporary techniques for effective leadership, which improves their performance and increases the productivity of both the team and the organization.• Resolving Conflicts • Managing Complaints • Supporting Change • Developing Performance Goals and Standards • Communicating Up • Delegating 

Tullahoma: UT Space Institute - Jacob's Conference (Room H-111)
- TN Business Retention & Expansion Course

A two-day course designed for economic development practitioners and community leaders at local, regional and state levels. Participants will better understand the importance of existing business and industry, techniques to identify and prioritize business and industry needs, and how to develop the strategies and tools to support business retention and expansion in their communities.. When existing businesses relocate they leave a void in your community. They must not be taken for granted! The reasons a business may leave a community include lack of public services, political unrest, site limitations and lack of trained labor, just to name a few. According to the State of Tennessee Department of Economic Development, in 2009, 75 percent of all new jobs from manufacturing, distribution, headquarters, and other selected services were from the expansion of existing businesses in Tennessee. When considering the same sectors, 25 percent of all new jobs were from attraction strategies. Moreover, the State of Tennessee reported 93 percent of all economic development projects were considered business expansion activities and not attraction activities. These statistics emphasize the importance of a comprehensive approach to economic development that includes strategies for business retention and expansion, recruitment, and new business development. In order to prevent some of the potential closures and/or relocations in a community, outreach to businesses may be necessary. (10 credit hours) Early registration discount ends:  October 28, 2024. Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Knoxville: UT Conference Center, 600 Henley Street, Knoxville, TN 37902, Ste. 400