In the context of economic development, Economic Resiliency is inclusive of three primary attributes:  1) the ability to recover quickly from a shock, 2) the ability to withstand a shock and 3) the ability to avoid the shock altogether.  US Economic Development Administration The role of economic developers became even more vital as the Coronavirus Pandemic impacted businesses and communities across the country.  The recovery time of economic shocks can be significantly shortened by how quickly economic developers can adapt and respond to all stakeholders. The interactive TN Economic Resiliency Course will spotlight real life “cause and effect” case studies presented and dissected by leading economic development practitioners and resiliency experts.  Course topics include defining disasters, crisis mitigation, resiliency strategies, lessons learned and resiliency resources. Early registration discount ends:  Sept. 9, 2025 Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

This course covers and tests all the subjects needed to fulfill the U.S. Department of Transportation requirement 49 CFR 172.704(d)(5). Under DOT regulations, employees who impact the shipping and receiving of hazardous materials must be trained and tested, then certified by their employer. This includes workers who prepare or sign hazardous materials/waste manifests, workers who prepare hazardous materials for shipment off-site and hazardous waste generators.   Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

After completing initial Hazardous Waste Operations and Emergency Response Standard training, under 49 CFR 172.700, refresher training is required every three years. In this course, you will review material classifications, hazard communication and requirements for loading and unloading, as well as any changes to DOT regulations.  Note: Registrants must provide proof that they have successfully completed the 16-Hour DOT course.Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Facilitation Skills for Trainers Course 1: Train the Trainer Introduction Course Objectives - Learn to create an engaging learning opportunity - Provide learning that is readily applicable to the job - Understand the need for a variety of learning styles and elements - Capture the audience’s attention with an engaging introduction - Provide information that allows connections with the audience and content - Introduce a way to take a break from the content, through the use of brain-teasers and other activities, both mental and physical NOTE: Classes will be capped at 20 participants and filled on a first come, first served basis in the K@TE system.

Facilitation Skills for Trainers Course 2: Learning Styles and Learning Exchanges Objectives - Describe and identify different types of learners and learning styles (active, passive and multiple intelligences) - Recognize types of Learning Exchanges (participant to participant, participant to trainer, trainer to participant) - Identify and demonstrate using participant activities       (Activities, discussion, role play, case study, demo, peer teach, reflection, etc.  Less talking.) - Demonstrate use of activities for a sample of content NOTE: Classes will be capped at 20 participants and filled on a first come, first served basis in the K@TE system.

Successful completion of this course results in participants becoming OSHA-authorized trainers in OSHA’s Outreach Training Program. Authorized trainers can conduct both 10-hour and 30-hour general industry classes that provide training to workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces along with information regarding workers’ rights, employer responsibilities, and how to file a workplace safety complaint. OSHA-authorized trainers are able to issue 10 and 30-hour course completion cards to participants. During the course, students will develop a presentation and teach an assigned OSHA General Industry Outreach topic, and successfully pass a written exam. Participants will be provided with a variety of training materials and resources.  Authorized OSHA Outreach trainers are required to attend Course #503 at least once every four years to maintain their trainer status. Prerequisites: OSHA #511 Occupational Safety and Health Standards for General Industry. (Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Also, the 511 course must have been completed in the last 7 years. If you completed the course longer than 7 years ago, then you will need to retake it in order to qualify.) Five (5) years of general industry safety experience. A completed and signed Prerequisite Verification Form and a copy of the OSHA #511 certificate (standards course completed no longer than 7 years ago) must be emailed to Bryan Lane at bryan.lane@tennessee.edu in order to confirm eligibility for this class. If you have questions about your eligibility, please email Bryan. If you are registering for the OSHA #500 or 501 courses you must complete this form prior to the course date: Prerequisite Verification Form (Click Here) Instructor:  Bryan Lane Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Workforce and talent development are the top challenges in economic development today.  The Tennessee Workforce Development Course is a hands on course covering pertinent topics and trends such as the widening skills gap, the multi-generational workforce, the changing nature of the workplace and the importance of collaboration among allies.  The course is designed to help economic development practitioners, government officials and other community leaders at state, regional and local levels understand best practices, available resources and partnership approaches to building a competitive workforce. Early registration discount ends:  October 28, 2025. Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

Facilitation Skills for Trainers Course 2: Learning Styles and Learning Exchanges Objectives - Describe and identify different types of learners and learning styles (active, passive and multiple intelligences) - Recognize types of Learning Exchanges (participant to participant, participant to trainer, trainer to participant) - Identify and demonstrate using participant activities       (Activities, discussion, role play, case study, demo, peer teach, reflection, etc.  Less talking.) - Demonstrate use of activities for a sample of content NOTE: Classes will be capped at 20 participants and filled on a first come, first served basis in the K@TE system.

This course covers OSHA requirements for maintaining and posting records of occupational injuries and illnesses, and reporting specific cases to OSHA. Upon course completion students will have the ability to identify OSHA requirements for recordkeeping, posting and reporting and to complete OSHA Form 300 Log of Work-Related Injuries and Illnesses, OSHA Form 300A Summary of Work-Related Injuries and Illnesses, and OSHA Form 301 Injury and Illness Incident Report. Minimum student contact hours: 4 Prerequisites:  None Requirements for Virtual Classes: If you live outside of (Alabama, Arkansas, Kentucky, Louisiana, Mississippi, and Tennessee), OSHA prohibits your registration in Virtual/Video Conferences with OTIEC’s outside of your service area. If you do not reside in one of the states listed above and need to complete a virtual/video conference OSHA course, please view the  Current List of Authorized OTI Education Centers  to find your region’s OTIEC. Instructor:  Bryan Lane

This course provides an in-depth overview of lithium-ion battery technologies with a specific focus on the hazards associated with their use, storage, and failure. Participants will explore the fundamental principles behind lithium-ion batteries. Through this course, individuals will gain a better understanding of chemistry and design variations of lithium-ion batteries in electric vehicles, energy storage systems, and consumer electronics.

This three-day course is designed exclusively for current and future members of your internal auditing teams. Attendees of this course will learn to audit to the requirements of IATF 16949:2016 using process-based auditing techniques. Interactive workshops, simulated audits, tutorials and case studies are used to: develop practical audit skills, enhance evaluation and communication skills, refine reporting skills, and implement corrective action programs. This course uses ISO9001 and IATF 16949 as the reference standard for quality management system requirements for the design and development, production, and installation and service of automotive-related products. Additionally, this course includes specific communication on the relationship of core quality tools (FMEA, PPAP, MSA, APQP, SPC) to IATF 16949:2016.   By attending this course, participants will gain an advanced understanding of customer-oriented processes (COPs), as well as customer-specific requirements defined by the OEM's. This course includes continuous assessment of attendee understanding. Special Note: This course meets all OEM Customer Specific requirements for Internal Auditor Training.Training Contact: CIS Admin-Support   cis.support@tennessee.edu

A healthy, engaging workplace is more important than ever before. Such a culture holds the promise of a stable working environment and an atmosphere where people can grow as the organization grows. UT Center for Industrial Services (UT CIS) is committed to helping organizations utilize a holistic approach to improve the systems that empower such a culture. The Optimized People Development System (PDS) promotes a systems-thinking approach that helps organizations assess and improve the processes they use to find, train, and retain people. A PDS consists of five functional areas – training, recruiting, onboarding, retention, and performance management. The challenge is to operate a reliable PDS that provides the organization with a competitive advantage in a volatile labor market. Course value:  $150.00.Training Contact: CIS Admin-Support   cis.support@tennessee.edu 

Facilitation Skills for Trainers Course 3: Dynamic Delivery Objectives - Describe what every instructor needs to know about adult learners – adults aren’t empty vessels, what’s in it for them, relevance of learning to job tasks and business objectives - How to establish rapport with the audience - Asking great questions and responding to questions - Practice facilitating a discussion NOTE: Classes will be capped at 20 participants and filled on a first come, first served basis in the K@TE system.

Facilitation Skills for Trainers Course 3: Dynamic Delivery Objectives - Describe what every instructor needs to know about adult learners – adults aren’t empty vessels, what’s in it for them, relevance of learning to job tasks and business objectives - How to establish rapport with the audience - Asking great questions and responding to questions - Practice facilitating a discussion NOTE: Classes will be capped at 20 participants and filled on a first come, first served basis in the K@TE system.

Facilitation Skills for Trainers Course 4: The Art and Science of Great Visual Presentations Objectives - Capture information in a variety of ways (ppt, video, audio/podcast, job aid/manual) and demonstrate how to do so - Present information in a variety of ways and demonstrate how to do so (white boards, flipcharts, handouts, online research, case studies) - Think outside-the-box about what resources are most valuable to your audience - Observe multiple tools and examples used and reflect on what was effective for your learning - Teach Us What You Know opportunity NOTE: Classes will be capped at 20 participants and filled on a first come, first served basis in the K@TE system.

This two-and-a-half day training is designed for workforce development professionals, business and HR leaders, and community and economic development practitioners. Teams will benefit from panel discussions, networking, and expert instruction to facilitate better alignment among stakeholders. Whether you are a seasoned expert or new to the field, this training offers valuable insights and networking opportunities to help you succeed. The TNWFD Academy will cover a wide range of topics including: •Overview of Workforce System •Economic and Workforce Trends •Economic and Workforce Development Linkages •Strategies for Alignment •Implementing Workforce Strategies •Workforce Data Intelligence •Addressing Barriers  •Communication and Collaboration (18 credit hours) Early registration ends: February 9, 2026.  Cancellations made 7 or more days prior to the course start date will be eligible for a full refund or credit towards a future TNWFD Academy Course.    Cancellations made in less than 7 days will be eligible for credit only minus a $100 cancellation fee.