The Vital Learning Essential Skills Of Leadership training course is the preliminary step in developing successful supervisors, team leaders and managers. Essential Skills Of Leadership™ training teaches managers and team leaders contemporary techniques for effective leadership, which improves their performance and increases the productivity of both the team and the organization.• Resolving Conflicts • Managing Complaints • Supporting Change • Developing Performance Goals and Standards • Communicating Up • Delegating 

The 8D Process is a problem-solving method for product and process improvement. It is structured into 8 steps (the D’s) and emphasizes team. Although the 8D process is often required in and was initially applied in the automotive and aerospace industries, it’s useful and relevant in any industry.  Training on process for Problem Solving Tools ANPQP 8D requirements  Review of three core tools used in root cause analysis [Fishbone (Ishikawa) Diagrams, Qualitative Fault Tree analysis, and 5 Why’s]Initial approach to solving and attacking a problemReview of 8D and expectations for submittalAudit completed 8D concerns brought to class by studentsAssess the results of your company’s past efforts in corrective actionIdentify opportunities for improvementRequirements: A completed customer 8D or equivalent from a recent problem or issue is required for the class activitiesTraining Contact: CIS Admin-Support   cis.support@tennessee.edu

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the “building blocks of an effective quality management system”. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.  They are the building blocks to effectively create and manage an organization’s quality management system.  Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection. Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP)The complexity of products and supply chains today present plenty of possibilities for failure, especially during product launch.  APQP is a structured process aimed at ensuring customer satisfaction with new products or processes.  The PPAP process defines the requirements for submittal for new products/processes or changes. This 1-day session gives an overview of the five phases of APQP and defines the process as it relates to your organization.  The PPAP is the culmination of the APQP process.  The process is defined through a detailed review of the PPAP process.Training Contact: CIS Admin-Support   cis.support@tennessee.edu

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the “building blocks of an effective quality management system”. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.  They are the building blocks to effectively create and manage an organization’s quality management system.  Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection.Failure Modes Effect Analysis (FMEA) and Control Plan (CP) Failure Mode and Effect Analysis is a structured approach to identifying potential failures that may exist in the design of a process or product.  The new risk-based thinking requirements of IATF 16949 and ISO 9001:2015 are driving a new closer look at FMEAs and their use.  This process should be driven by a cross functional team as they review potential failures and the mitigation of activities taken to minimize risk. This 1-day session gives an overview of the history of FMEAs, their application, development and mistakes typically made when developing the FMEA.  Individuals attending this session will gain the ability to return to their organization and review their FMEAs for opportunities and identify areas where failure modes and risk are not properly identified or mitigated.Training Contact: CIS Admin-Support   cis.support@tennessee.edu

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the “building blocks of an effective quality management system”. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.  They are the building blocks to effectively create and manage an organization’s quality management system.  Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection.Measurement Systems Analysis (MSA) and Statistical Process Control (SPC) Decisions are made every-day based on the measurements taken by a measurement system.  If the measuring process is changing over time, the ability to use the data gathered in making decisions is reduced.  Measurement System Analysis is the process used to assess your measurement system to insure the data being used to make decisions is statistically sound and understood. This ½ day session is designed to understand the importance of MSA in in controlling and improving the production process and to have a basic understanding of the requirements of a measurement system analysis process.  Stability, linearity, bias and GRR studies are included in this session. Statistical Process Control is about assessing variation in a process or product, collecting, analyzing data and making decisions to act based on the statistical data.  SPC is one of the core tools utilized to help companies practice process control and continually reduce the variation of their processes. This ½ day session is designed to provide participants with a basic understanding of the importance of SPC in controlling and improving their processes/products.  Topics covered include basic statistics, variation, process control, Common cause vs Special cause and the use of control charts.Training Contact: CIS Admin-Support   cis.support@tennessee.edu

Our Internal Auditor Training is an in-depth and interactive course for those currently involved with quality auditing and for new internal auditors who wish to become proficient using this standard. Internal auditing is among the most important steps on the road to achieving, maintaining and improving your quality system. Who Should Attend:  Those responsible for conducting or participating in internal audits for ISO 9001:2015; those who must perform audits to ISO 9001:2015. Any employees or associates acting as an internal audit team member, Quality Assurance Managers, Quality Assurance professionals, ISO Project Managers, ISO Project Team Members or anyone desiring an understanding of the ISO 9001:2015 Audit Process.9001:2015 implementation projectTraining Contact: CIS Admin-Support   cis.support@tennessee.edu

A healthy, engaging workplace is more important than ever before. Such a culture holds the promise of a stable working environment and an atmosphere where people can grow as the organization grows. UT Center for Industrial Services (UT CIS) is committed to helping organizations utilize a holistic approach to improve the systems that empower such a culture. The Optimized People Development System (PDS) promotes a systems-thinking approach that helps organizations assess and improve the processes they use to find, train, and retain people. A PDS consists of five functional areas – training, recruiting, onboarding, retention, and performance management. The challenge is to operate a reliable PDS that provides the organization with a competitive advantage in a volatile labor market. Course value:  $150.00.Training Contact: CIS Admin-Support   cis.support@tennessee.edu 

Successful completion of this course results in participants becoming OSHA-authorized trainers in OSHA’s Outreach Training Program. Authorized trainers can conduct both 10-hour and 30-hour general industry classes that provide training to workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces along with information regarding workers’ rights, employer responsibilities, and how to file a workplace safety complaint. OSHA-authorized trainers are able to issue 10 and 30-hour course completion cards to participants. During the course, students will develop a presentation and teach an assigned OSHA General Industry Outreach topic, and successfully pass a written exam. Participants will be provided with a variety of training materials and resources.  Authorized OSHA Outreach trainers are required to attend Course #503 at least once every four years to maintain their trainer status. Prerequisites: OSHA #511 Occupational Safety and Health Standards for General Industry. (Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Also, the 511 course must have been completed in the last 7 years. If you completed the course longer than 7 years ago, then you will need to retake it in order to qualify.) Five (5) years of general industry safety experience. A completed and signed Prerequisite Verification Form and a copy of the OSHA #511 certificate (standards course completed no longer than 7 years ago) must be emailed to Bryan Lane at bryan.lane@tennessee.edu in order to confirm eligibility for this class. If you have questions about your eligibility, please email Bryan. If you are registering for the OSHA #500 or 501 courses you must complete this form prior to the course date: Prerequisite Verification Form (Click Here) Instructor:  Bryan Lane Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

The Vital Learning Essential Skills Of Leadership training course is the preliminary step in developing successful supervisors, team leaders and managers. Essential Skills Of Leadership™ training teaches managers and team leaders contemporary techniques for effective leadership, which improves their performance and increases the productivity of both the team and the organization.• Resolving Conflicts • Managing Complaints • Supporting Change • Developing Performance Goals and Standards • Communicating Up • Delegating 

A healthy, engaging workplace is more important than ever before. Such a culture holds the promise of a stable working environment and an atmosphere where people can grow as the organization grows. UT Center for Industrial Services (UT CIS) is committed to helping organizations utilize a holistic approach to improve the systems that empower such a culture. The Optimized People Development System (PDS) promotes a systems-thinking approach that helps organizations assess and improve the processes they use to find, train, and retain people. A PDS consists of five functional areas – training, recruiting, onboarding, retention, and performance management. The challenge is to operate a reliable PDS that provides the organization with a competitive advantage in a volatile labor market. Course value:  $150.00.Training Contact: CIS Admin-Support   cis.support@tennessee.edu 

A two-day course designed for economic development practitioners and community leaders at local, regional and state levels. Participants will better understand the importance of existing business and industry, techniques to identify and prioritize business and industry needs, and how to develop the strategies and tools to support business retention and expansion in their communities.. When existing businesses relocate they leave a void in your community. They must not be taken for granted! The reasons a business may leave a community include lack of public services, political unrest, site limitations and lack of trained labor, just to name a few. According to the State of Tennessee Department of Economic Development, in 2009, 75 percent of all new jobs from manufacturing, distribution, headquarters, and other selected services were from the expansion of existing businesses in Tennessee. When considering the same sectors, 25 percent of all new jobs were from attraction strategies. Moreover, the State of Tennessee reported 93 percent of all economic development projects were considered business expansion activities and not attraction activities. These statistics emphasize the importance of a comprehensive approach to economic development that includes strategies for business retention and expansion, recruitment, and new business development. In order to prevent some of the potential closures and/or relocations in a community, outreach to businesses may be necessary. (10 credit hours) Early registration discount ends:  October 28, 2024. Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

A healthy, engaging workplace is more important than ever before. Such a culture holds the promise of a stable working environment and an atmosphere where people can grow as the organization grows. UT Center for Industrial Services (UT CIS) is committed to helping organizations utilize a holistic approach to improve the systems that empower such a culture. The Optimized People Development System (PDS) promotes a systems-thinking approach that helps organizations assess and improve the processes they use to find, train, and retain people. A PDS consists of five functional areas – training, recruiting, onboarding, retention, and performance management. The challenge is to operate a reliable PDS that provides the organization with a competitive advantage in a volatile labor market. Course value:  $150.00.Training Contact: CIS Admin-Support   cis.support@tennessee.edu 

A healthy, engaging workplace is more important than ever before. Such a culture holds the promise of a stable working environment and an atmosphere where people can grow as the organization grows. UT Center for Industrial Services (UT CIS) is committed to helping organizations utilize a holistic approach to improve the systems that empower such a culture. The Optimized People Development System (PDS) promotes a systems-thinking approach that helps organizations assess and improve the processes they use to find, train, and retain people. A PDS consists of five functional areas – training, recruiting, onboarding, retention, and performance management. The challenge is to operate a reliable PDS that provides the organization with a competitive advantage in a volatile labor market. Course value:  $150.00.Training Contact: CIS Admin-Support   cis.support@tennessee.edu 

This three-day course is designed exclusively for current and future members of your internal auditing teams. Attendees of this course will learn to audit to the requirements of IATF 16949:2016 using process-based auditing techniques. Interactive workshops, simulated audits, tutorials and case studies are used to: develop practical audit skills, enhance evaluation and communication skills, refine reporting skills, and implement corrective action programs. This course uses ISO9001 and IATF 16949 as the reference standard for quality management system requirements for the design and development, production, and installation and service of automotive-related products. Additionally, this course includes specific communication on the relationship of core quality tools (FMEA, PPAP, MSA, APQP, SPC) to IATF 16949:2016.   By attending this course, participants will gain an advanced understanding of customer-oriented processes (COPs), as well as customer-specific requirements defined by the OEM's. This course includes continuous assessment of attendee understanding. Special Note: This course meets all OEM Customer Specific requirements for Internal Auditor Training.Training Contact: CIS Admin-Support   cis.support@tennessee.edu

Instructor:  Bryan Lane  This course covers more subjects and goes into more detail than the OSHA 10-Hour. Good for safety managers and maintenance personnel as well as safety committees, etc. course subjects include Intro to OSHA, electrical, safety and health management programs, machine guarding, permit-required confined spaces and lockout/tagout. Students who complete the course will receive an OSHA 30-Hour card. PLEASE NOTE: This course is NOT the pre-requisite for the OTI 501 Trainer class. The pre-requisite for the OTI 501 Trainer class is the OTI Standards class. Training Contact:  CIS Admin-Support   cis.support@tennessee.edu

This three-day course is designed exclusively for current and future members of your internal auditing teams. Attendees of this course will learn to audit to the requirements of IATF 16949:2016 using process-based auditing techniques. Interactive workshops, simulated audits, tutorials and case studies are used to: develop practical audit skills, enhance evaluation and communication skills, refine reporting skills, and implement corrective action programs. This course uses ISO9001 and IATF 16949 as the reference standard for quality management system requirements for the design and development, production, and installation and service of automotive-related products. Additionally, this course includes specific communication on the relationship of core quality tools (FMEA, PPAP, MSA, APQP, SPC) to IATF 16949:2016.   By attending this course, participants will gain an advanced understanding of customer-oriented processes (COPs), as well as customer-specific requirements defined by the OEM's. This course includes continuous assessment of attendee understanding. Special Note: This course meets all OEM Customer Specific requirements for Internal Auditor Training.Training Contact: CIS Admin-Support   cis.support@tennessee.edu