Course Schedule

Upcoming Courses

ExporTech Lunch & Learn
10/23/2018 - 10/23/2018

ExporTech Lunch and Learn is an event to educate attendees-áon the ExporTech program. It will cover the specifics on the requirements and-áthe benefits of participating in the program such as: Development of an export-áplan, Mentoring with experienced exporters, Presentations on Exporting-áLogistics, Payments, Legal Issues, IP and Cultural Differences. The Lunch and-áLearn is intended to create interest for potential clients to enter the-áExporTech Program.

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Performance Improvement Workshop
10/26/2018 - 10/26/2018

Performance Improvement Workshop One of the most important roles of managers and supervisors-áis to create work environments where people are successful.-á The University of Tennessee Center for-áIndustrial Services (UT CIS) and the International Society of Performance-áImprovement (ISPI) are offering a one-day workshop that will give managers and-ásupervisors the tools to address performance gaps for themselves and their-áteams. Course Fee includes lunch and free parking About the-áPresenter: James E. (Jim) Morrison is a retired Commander from the-áUnited States Coast Guard (USCG).-á During-áhis last four tours at USCG Headquarters he was a Human and Organization Performance Advocate promoting performance improvement in Coast Guard personnel-áand operations.-á Currently, he provides-áperformance improvement training and consulting services for military, government, utility, healthcare and energy organizations.-á For more on Jim, go to: -áá -á About The Workshop-áHosts:-á Wirtgen America, CTT is a global leader offering customer-ásolutions for road construction, repair, and recycling construction-ámaterials.-á The company is committed to-áimproving the performance of workers who operate and maintain their products. The UT CIS works with area associations to help provide-áprofessional development opportunities for their members and industry-áconstituents.

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Delivering Quality Service - Disney Style
10/31/2018 - 10/31/2018

With a stronger understanding of customer needs and defined service standards, the front-liners will feel more comfortable delivering-áexcellent service with the right tools and clear service expectations.-á-áHappy employees create happy customers and the entire organization benefits.

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TN Managing Economic Development Course
11/14/2018 - 11/15/2018

The Tennessee Managing-áEconomic Development Course focuses on building an effective economic-ádevelopment organization, as well as building interpersonal skills to better-áaddress economic development challenges and opportunities.-á Topics include-ámeasuring performance, communications strategies, leadership skills, navigating-áthe political landscape, roles of key leaders and the generational divide. This class is one of a series-áof economic development courses, provided by the University of Tennessee Center-áfor Industrial Services, designed to share best practices and trends with-áTennesseeGÇÖs economic development practitioners, community leaders, elected-áofficials and private industry.

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TCEcD Recertification
12/03/2018 - 12/03/2018

TCEcD Recertification is required every three years.-áSpring TCED graduates must recertify by June 30-á and Fall TCED graduates-ámust recertify by December 31.-á Recertification requirements focus on-ácontinuing education opportunities in economic development.-á A minimum of-á48 hours of professional development is required over the three-year cycle,-áwith 16 hours of training recommended per year.

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We invite you to explore our training offerings by selecting any of the class links in the schedule above.

If you already have an account for the Center for Industrial Services Online Training Portal, but have not logged in since August 2017, you will need to do one of two things:

1) Enter your previous User Name and Password. If they match what we have on record, you will be prompted to change your password in order to enter the new system.

2) If they do not match, you will need to click on the 'Forgot user name and password?' link.  You will then enter your email address in the Login Credential area and then complete the ReCaptcha (an advanced risk analysis technique that tells humans and bots apart) and an email containing a link to reset your password will be sent.

  • You can also register by completing the Course Registration Form and emailing it to 
  • If you have previously taken classes through UT CIS before and cannot get logged into the system, please Email Carol Jones or you can call her direct at: (615) 253-6371 or toll free at: (888) 763-7439.
  • Click here for a list of hotels convenient to our Nashville Office location. 

Cancellation and Refund Policy

No refunds or credits issued one week or less prior to the first date of class.

No refunds for cancellations more than one week prior to the first date class but credit may be applied toward another UTCIS course.

Please note: Some Environmental, Health and Safety courses require that students complete a Medical Evaluation Form. Please check course descriptions to determine if this applies to the course you're registering for, then complete the form and bring it with you to the first class. 

Please contact Carol.Jones with any registration questions