ISO 9001:2015

It is important to start now in integrating the changes seen in ISO 9001:2015 into your quality management system.  If you are currently ISO 9001 certified, you should be looking to upgrade to 2015 for your next recertification audit. The changes that have been made are significant, and you will need to provide ample time to implement them throughout your company prior to the transition deadline.  Let us help you start the journey by providing you with training that will give you the tools to succeed.

Why become ISO 9001 Certified?

Implementing a comprehensive and effective quality management system can help your company to increase customer satisfaction by consistently delivering high-quality products.  By becoming certified, you provide your customers with confidence that they are purchasing their products from a company that makes product quality a high priority.  Certification also demonstrates that your quality system has gone through the rigor of being audited by a third party, which creates a more competitive edge.

What is the training approach?

The training will be a combination of presentation and small group work.  While working in groups, you will have the opportunity to apply topics discussed in the training in real-world scenarios.  Class sizes are kept small to facilitate open class discussion.

Who should attend the training?

Whether you are a seasoned quality professional leading the implementation of a quality management system, or just looking to learn more about ISO 9001, our ISO 9001:2015 pieces of training will be beneficial in gaining depth to your level of understanding.

ISO 9001:2015 The Importance of Leadership in New ISO Standards - Lunch and Learn

Following to the new ISO 9001:2015 standard, a focus of organizational leaders must be to create a purpose for the entire organization and a direction everyone can follow that maintains an environment where employee objectives remain constant.

As such, Leadership now has defined responsibilities for ensuring quality execution such as strategic alignment, specific resource support, staffing, oversight, measurement, and promotion of the quality system. 

During this lunch and learn meeting you will learn about leadership and management’ expanded role in managing quality within your QMS.

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ISO 9001:2015 New Standard Overview - 1 Day 

It is important to start now in integrating the changes seen in ISO 9001:2015 into your quality management system.  If you are ISO 9001 certified, you should expect to upgrade to 2015 for your next recertification audit. The changes that have been made are significant, and you will need to provide ample time to implement them throughout your company prior to the transition deadline. 

This one-day overview course will provide an overview of the standard with a special emphasis on the changes between the 2008 and 2015 revisions. Topics to be covered include risk management, the process approach, development of quality policies and objectives, documented information control, corrective actions, management responsibilities, and basics of internal auditing.

Who should attend:  ISO 9001:2015 project team members, members of management, senior executives, Quality Assurance Managers, internal auditors, Quality assurance professionals, and anyone who wants an introductory understanding of ISO 9001:2015.


Risk Management - 1/2 Day (4 hours)

Have you heard about the new risk management requirement in the ISO 9001:2015 revision of the standard but not sure where to start?  The University of Tennessee Center for Industrial Services is introducing a training that will provide your organization with a straightforward step-by-step approach to implementing risk management in compliance with the standard.  The training will provide active participation with real-world examples so that when you return to your organization you will be prepared to successfully integrate risk management into your quality management system.  This training will be applicable to all levels of your organization and it is encouraged that you have participants from multiple departments attend to ensure risk management is developed as a part of your company culture.  

This course provides coverage of the risk and opportunity management requirements within ISO 9001:2015, as well as the implications these requirements have for your organization. It will include the steps necessary to demonstrate that the risk and opportunity requirements have been met and also return value to the organization.

Who should attend: Personnel involved in the identification and management of risk and opportunity, Management / Top Management, Quality Personnel / Quality Management, Auditors who will be involved in auditing risk and opportunity, Management Representatives, Production, and Engineering personnel


  • What does “risk-based thinking” mean”
  • What does an effective risk management program look like?
  • The identification of risks and opportunities that need to be considered
  • Specific steps needed to implement risk and opportunity management


ISO 9001:2015 Overview and Transition - 1/2 Day (4 hours)

Learn about the new ISO high-level structure and the differences between ISO 9001:2008 and ISO 9001:2015.

Learn the changes from ISO 9001:2008 and to ISO 9001:2015? This short course is a comprehensive introduction to the new ISO high-level structure for management system standards. You will be able to identify the gaps in your current Quality Management System and begin to plan your transition to the revised standard.


ISO 9001:2015 Transition Gap Analysis – In-Plant Training

This analysis is specific to your company processes and most beneficial if you have some elements of a QMS in place. Not a requirement for ISO 9001:2015 implementation, but a major benefit of a gap analysis is ultimately being able to better budget the time, money, and resources required to implement your QMS according to the ISO 9001:2015 requirements. UT CIS quality consultants will perform a review of your current ISO9001 QMS, generate a list of requirements that are not currently addressed, and develop an implementation plan to address the requirements that are currently missing. 

ISO 9001:2015 Internal Auditor Training – 2 Day Course

Our Internal Auditor Training is a deeper dive, in-depth and interactive course for those currently involved with quality auditing and for new internal auditors who wish to become proficient using this standard. Internal auditing is among the most important steps on the road to achieving, maintaining and improving your quality system.

Who Should Attend:  Those responsible for conducting or participating in internal audits for ISO 9001:2015; those who must perform audits to ISO 9001:2015. Any employees or associates acting as an internal audit team member, Quality Assurance Managers, Quality Assurance professionals, ISO Project Managers, ISO Project Team Members or anyone desiring an understanding of the ISO 9001:2015 Audit Process.


  • Fully understand and successfully interpret the ISO 9001:2015 requirements
  • Understand how to audit to ISO 9001:2015 using the process approach
  • Identify and document nonconformities
  • Qualify additional staff to conduct internal audits
  • Provide critical knowledge for your management staff
  • Gain knowledge to help manage a successful ISO 9001:2015 implementation project
  • Provide professional credentials to your internal auditors


Read an ISO 9001 Success Story:

Machining Solutions Success Story 


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