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quality management services
Training
The following courses are offered at various locations across the
state (open enrollment). These courses can also be delivered at your facility.
Contact your field consultant for more information.
ISO 9001: 2000 Internal Auditor
This in-depth interactive course is designed for those currently involved
with quality auditing and for new internal auditors who wish to become
proficient at using this standard. Internal auditing is among the most
important steps on the road to achieving, maintaining, and improving your
quality system. Topics include
- Understanding ISO 9001:2000
Review of the
requirements, including interpretations of difficult to understand clauses
and getting to really “know” what the standard requires
- Implementation
Practical strategies for implementing
and improving your quality management system to achieve compliance with
the 2000 standard and do it effectively and efficiently
- Quality System Audits
Internal auditor
qualification, communication skills, handling conflicts, auditing do’s
and don’ts, planning and preparation for audits, performing audits,
auditor maintenance
- Corrective Action
Audit follow-up, getting
to root causes of non-conformance issues, verifying corrective action,
and satisfying your registrar
- Auditing Exercises
Opportunities to practice
newly acquired skills in a non-threatening environment with mock drills
and exercises designed to reinforce understanding of the standard and
auditing techniques.
No sections available at this time. Contact your field
consultant for more information. ISO/TS 16949:2002 Internal Auditor
With the Big Three automakers having phased out support of QS-9000 Quality
System Requirements, the International Automotive Task Force has issued the
ISO/TS 16949:2002 technical specification. If you are an automotive supplier
who is already registered to either QS-9000 or ISO/TS 16949:1999, you must
upgrade to ISO/TS 16949:2002 or ISO 9001:2000, depending on your situation.
This in-depth, interactive course is for automotive supply chain manufacturers
who must conduct internal audits of their quality management system. Course
topics include
- Understanding ISO/TS 16949
A review of the
requirements, “process approach,” and customer oriented processes,
including interpretations of difficult clauses and really “knowing” the
specification
- Quality Management System Audits
Internal
auditor qualifications, communication skills, handling conflicts, auditing
dos and don’ts, preparing for audits, performing audits, and auditor
maintenance
- Corrective Action
Audit follow-up, determining
root causes of non-conformance, verifying corrective action, satisfying
your registrar
- Auditing Exercises
Practice new skills with drills,
exercises and actual audits that reinforce understanding of the requirements
and auditing techniques.
No sections available at this time. Contact your field
consultant for more information.
ISO/TS 16949:2002 & ISO 14001 EMS dual System—Internal Auditor
This in-depth, interactive course is designed for those involved with automotive
supply chain manufacturing and joint quality/environmental management system
audit requirements. This course will help you maintain your internal audit team’s
credentials or train new talent. TMEP can train your entire team to conduct audits
on both automotive quality and environmental system requirements. This three-day
course can be delivered at your facility.
No sections available at this time. Contact your field
consultant for more information.
Disciplined Problem Solving
This course is designed for personnel who must implement and maintain an
effective quality system and for those who would benefit from learning
basic root cause analysis and problem solving skills. You will increase
your ability to apply disciplined problem-solving methods, as well as learn
how these methods comply with quality standards. Key topics include
- Problem solving basics
- Quality system requirements
- Correction vs. prevention
- Disciplined techniques
- The team approach
- Basic root cause analysis
- Root cause analysis and problem solving
- Understanding and selecting the right course of action
- Problem-solving tools
- Case studies
- Real cases
- Team exercises
No sections available at this time. Contact your field
consultant for more information.
Six Sigma / Lean Six Sigma
Six Sigma has become the premier continuous improvement method used by leading-edge
companies to reduce defects and improve quality. It works because it
is
- A highly disciplined approach that focuses on delivering near-perfect
products and services
- A proven breakthrough contributor to the bottom line
- A detailed road map to rapid process improvement
- An integration of business, statistics, and engineering principles to
achieve solid results
- An initiative that extends and strengthens productivity and quality efforts
- A tool to identify, quantify, and eliminate variation by control or prevention
- A process capability measurement per million opportunities
No sections available at this time. Contact your field
consultant for more information.
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